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An
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The Benefits of
ISO-9000
There has been so much written about the benefits of having ISO-9000 registration, there isn't enough space on this website to repeat it all. We will attempt to list some of the basic benefits here.
1. ISO-9000 forces an organization to focus on "how they do
business". Each procedure and work instruction must be documented and thus, becomes the springboard for
Continuous Improvement.
2. Documented processes are the basis for repetition and help eliminate variation within the process. As variation is eliminated, efficiency improves. As efficiency improves, the cost of quality is
reduced.
3. With the development of solid Corrective and Preventative measures,
permanent, company-wide solutions to quality problems are found.
4. Employee morale is increased as they are asked to take control of their processes and document their work processes.
5. Customer satisfaction, and more importantly customer loyalty, grows. As a company transforms from a reactive organization to a
pro-active, preventative organization, it becomes a company people want to do business with.
6. Reduced problems resulting from increased employee
participation, involvement, awareness and systematic employee training.
7. Better products and services
result from Continuous Improvement
processes.
8. Fosters the understanding that quality, in and of itself, is not limited to a quality department but
is everyone's responsibility.
9. Improved profit levels result as productivity improves and
rework costs are reduced.
10. Improved communications both internally and externally which improves quality, efficiency, on time delivery and customer/supplier relations.
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